Shipping & Returns


Shipping
All orders {except made to order pieces} are shipped within 1-3 working days via Sendle for a flat rate of $10.00 AUD.
Free Pick up/delivery {Gold Coast area}
Each piece is wrapped tightly ready for postage. Please hang on arrival - cotton/ropes may have a slight wave in them after being packaged firmly for delivery. Gently straighten out the body and fringes with fingers - some of the fringing may need a very gentle brush with a fine tooth comb.
Shipping is currently only within Australia, however if you are located outside of Australia please contact us at hello@heathermacrame.com for an international shipping quote.
Returns

Please choose carefully when purchasing a woven wall hanging as we are unable to offer returns on items due to change of mind.  If the items arrive damaged or lost then replacements or refunds will be issued. Please email us at hello@heathermacrame.com if you have any problems with your items that you have received.